As the Risk & Compliance Lead, you will oversee fraud management, risk control, and compliance operations. You will be responsible for defining risk appetites, building and optimizing risk models, ensuring trademark protection, and leading a team of specialists to mitigate (fraud/security/financial/compliance) risks on Platform Ecommerce.
Strategy & Control: Define, monitor, and independently challenge the fraud risk appetite and the effectiveness of preventive controls.
Proactive Risk Mitigation: Actively identify early signs of fraud and platform security risks (including out-of-process risks) to promptly implement countermeasures.
Risk Modeling: Utilize data-driven approaches to build, evaluate, and optimize rule-based models or risk scoring/behavioral models (leveraging Machine Learning, Python, SQL, or AI) – or understand comprehensive methodology, project owner to coordinate with cross team to build (DA, IT team).
Data Analytics: Leverage data and analytical tools to detect fraud patterns and propose actionable preventive and corrective measures.
Continuous Optimization: Establish a framework for quarterly/semi-annual audits to review the effectiveness of rule-based models, risk models, processes, and policies, driving continuous improvement proposals.
Infringement Management: Detect, investigate, and mitigate trademark and intellectual property (IP) infringement issues on E-commerce platforms.
Cross-functional Enforcement: Work closely with cross-functional teams to resolve violations and strictly enforce compliance standards.
Regulatory Research: Proactively research and update regulations and policies to enhance existing processes and mitigate risks related to copyright/trademark infringement.
Lead a small team (Fraud / Risk Specialists) and collaborate directly with cross-functional stakeholders.
Manage related projects related to Fraud, Risk, or Compliance, especially when expanding into new products or markets.
Act as an internal advisor on risk management and fraud prevention strategies.
Minimum 3 years of experience in Fraud Management / Risk / Compliance, preferably in E-commerce, Fintech, Payment, or Cross-border trade.
Strong knowledge of fraud detection, KYC, payment risk, order review, and trademark/IP compliance on Ecommerce platform.
Proficiency in data analysis (SQL, Python, Power BI) and fraud monitoring tools is a plus.
Excellent problem-solving and decision-making skills in fast-paced, high-pressure settings.
Excellent communication and cross-functional collaboration skills.
Professional certifications (e.g. Fraud Risk Management, Certified Fraud Examiner (CFE), FRM, CFA, Cybersecurity) would be advantageous.
Experience in risk management at e-commerce/platform companies (Shopee, Grab, Be, Shopify, GHTK, etc.) is a strong plus.
Previous experience in team management is a plus.
Proficiency in English (both verbal and written).
You’ll find this place irresistible
Enjoy top-tier compensation, including:
Compensation & Rewards
Competitive monthly NET salary, transparent and fully take-home
up to 16 months’ salary per year, including a 13th-month salary, quarterly incentives, and annual performance bonuses.
Work Flexibility & Time Off
24 remote working days per year, enabling a healthy work–life balance
12 days of paid annual leave, in addition to public holidays
Flexible working hours, Monday to Friday – weekends are fully yours
Well-being & Employee Care
Annual health check-ups
Full social insurance coverage (BHXH) in compliance with Vietnamese labor regulations
Company-sponsored sports clubs to support both physical and mental well-being
Regular company trips and team bonding activities
Career Growth & Work Environment
Be part of a fast-growing global B2B SaaS organization
Clear and accelerated career development and promotion pathways
Collaborate with talented, diverse, and high-performing teams across regions
Work in a modern, open, and empowering environment where individuality is respected and potential is nurtured
We are not just building products — we are building a workplace where people can grow, perform at their best, and create long-term impact.
