[TDC00484] Head of Corporate Operations

Strategic Oversight: Hold overall accountability for corporate governance across HR, Accounting, and Legal.
Japan-Vietnam Bridge: Act as the primary contact for Japan HQ; translate global policies into compliant, practical local operations.
Active Involvement: Lead specialized teams through close engagement. Be ready to perform operational tasks independently (e.g., payroll checks, journal entries) during peak periods or staff shortages.
Risk Management: Proactively manage legal and operational risks, ensuring full regulatory compliance.

| HR Operations (Labor, C&B, Policy & Evaluation)

Governance: Oversee payroll governance, statutory compliance, and C&B administration (using “Base” system).
Policy Design: Continuously improve performance evaluation processes and HR rules (working hours, leave, disciplinary actions).
Employee Lifecycle: Support onboarding, offboarding, and contract renewals from a risk perspective.
Labor Relations: Monitor labor law changes and act as an escalation point for audits, inspections, or complex employee cases.
Collaboration: Work with TA/HRBP teams to ensure a smooth transition from hiring to onboarding.

| Accounting & Financial Control

Accuracy & Reliability: Oversee accounting operations with a focus on internal controls using “Multibook”.
Closing Management: Work hands-on with internal staff and external BPO vendors during monthly/annual closing.
HQ Reporting: Ensure timely and accurate financial reporting to Japan HQ and resolve any reporting gaps.
Data Provisioning: Enable budgeting processes by providing reliable financial data (without owning the strategy/formulation).

| Legal

Legal Oversight: Supervise in-house legal staff and manage relationships with external legal counsel.
Contract Management: Oversee the review, archiving, and management of all company agreements.
Compliance: Monitor regulatory updates and guide departments to ensure all practices remain legally sound.

Process Improvement & Standardization

Identify inefficiencies and control gaps within current workflows.
Design and implement scalable, practical back-office processes that balance growth with compliance.

Experience: 10–15+ years in corporate operations, back-office management, or governance-related roles.
Expertise: Solid hands-on experience in HR labor operations, accounting oversight, and legal coordination.
Knowledge: Deep understanding of Vietnamese Labor Law, Tax/Accounting regulations, and legal frameworks.
Communication: Fluent in Vietnamese and Business-level English. Japanese proficiency is a strong advantage.
Bridge Capability: Proven ability to negotiate and explain Vietnamese business customs/regulations to Japan HQ to gain buy-in.
Industry: Experience in IT or Software Development companies (growth/scale-up phase) is preferred.
Attributes:
- Lead by example (“Rolling up sleeves” mindset).
- Strong sense of ownership and high attention to detail.
- Calm and steady presence in sensitive situations.

Caring for your Well-being:

Insurance: Social/Health/Unemployment insurance on 100% salary from probation.
Premium Health Care: Private insurance for employees (extra coverage for family members at Manager level).
Leave: 16 – 24 paid days off + extra 5 days of Paternity leave.
Recreation: Annual company trip, quarterly team building, Billiards & Running clubs.

Caring for your Career:

Bonus: 13th-month salary.
Review: Performance & Salary review twice a year (June & Dec).
Growth: Sponsorship for language & technology certifications, internal/external training, and tech seminars.
Equipment: High-end gear (Macbook Pro + additional monitor).

Working Model: Hybrid (2 days at office / 3 days WFH).

Time: Flexible start (8:00 AM – 9:00 AM), Mon – Fri.

Locations: 54A Nguyen Chi Thanh, Dong Da District, Hanoi, Vietnam

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