- JOB RESPONSIBILITIES
Job Purpose
- Analyze and identify business problems and issues through internal and external data sources to provide insights to key stakeholders and decision makers.
- Work closely with tribe members to understand business requirements to provide specific reports and analysis.
Key Accountabilities (1): Reporting and Documentation
- Understand business processes to translate business needs and requirements into documents, process diagrams and wireframes to support product development.
- Analyze, create, and validate end-to-end business processes; detail out functional specifications for the required applications.
- Suggest modifications and improvements to business processes and frameworks for better efficiency.
- Participate in user testing and create documentation and user manuals for the business.
Key Accountabilities (2): Research and Analysis
- Gather market trends and internal data to conduct business analysis and provide recommendations and enhancements to the business.
- Develop informative and actionable reports that highlight business trends, forecasts, and opportunities for improvement.
- Keep updated on technology changes and trend movements; analyze internal data sets to provide overall insights for stakeholders.
Strategic forecasting
- Identify and interpret trends and patterns from data sets.
- Construct forecasts and strategic recommendations based on market intelligence and business data.
Key accountabilities (3): Managing stakeholders
- Collaboration: Work with stakeholders to identify opportunities and process improvements by leveraging organization data to drive business solutions.
- Communication: Identify and communicate insights regarding opportunities and obstacles based on gathered market data.
- REQUIREMENTS
Experience:
- At least 3+ years of relevant experience in a financial institution.
- Extensive experience in researching and analyzing market trends and business processes.
- Proven experience in working on multiple projects at one time.
Technical skills:
- Proficiency in writing SQL queries and using data visualization techniques and tools.
- Experience in identifying risk and potential issues through gap analysis, understanding and reviewing criteria.
- Experience in monitoring and analyzing business results, competition, and trends (SWOT analysis, market share review).
Methodology:
- Experience in Agile Product Development with a strong understanding of Agile principles and Scrum methodologies.
- Experience working in Agile teams to manage digital transformation projects.
Education & location:
- Bachelor’s Degree in a technical or business management discipline.
- Working onsite in Hanoi.
- BENEFITS
- Growth environment: Working and growing with a group of diverse talents that is cross-functioning, self-organizing, and empowered to deliver values to our clients.
- Professional culture: Enjoy a professional working environment, where people assess each other honestly, communicate openly, and support each other enthusiastically.
- Training & development: Access to various in-house training programs: technical training from experts, quarterly seminars, Cloud services training, soft skills sharing, etc.
- Activities: Company trip, year-end party, and team-building gatherings.
- Experience: Having fun as you work, learn, and play.
- LOCATIONS:
- 82 Duy Tan St., Dich Vong Hau W., Cau Giay Dist., Hanoi City, Vietnam
